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RaRa Telecom Supply, Inc.. makes every effort to provide you with the highest quality products available. If you encounter a problem and need to return your equipment, you will need to obtain an RMA number from our RMA department. This is done by completing our online RMA form. Before filling out an RMA form you should have the following information available:

  • Serial number of part in question ( see the example on this page)
  • Part number of part in question
  • The name of a contact at your company
  • A description of the problem with the equipment
  • Date of delivery
  • Your Purchase order number or our invoice number.
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Limit to Restocking

Items can only be returned for restocking at the sole discretion of RaRa Telecom Supply. Due to the nature of our business most parts are custom or specialty products which are not returnable. If a item is approved for restocking a minimum restocking fee of 20% will be charged.

Please click here for our complete RMA and Condition of Sale Policy




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